Terms and Condition
- HOME
- Terms and Condition
Application Scope
Article 1
- 1
- All accommodation bookings and related agreements made between Amafuru Oka (hereinafter referred to as “Hotel”) and guests (hereinafter referred to as “Guests”) shall be in accordance with these Terms and Conditions. Any matters not stipulated in these Terms and Conditions shall be in accordance with laws, regulations, or generally established customs of Japan.
- 2
- In the event that the Hotel agrees to a special agreement within the Guests, notwithstanding the provisions of the preceding paragraph, this special agreement shall take precedence over the provisions of these Terms and Conditions to the extent that it does not violate laws, regulations, or generally established customs of Japan.
Application for Accommodation Contract
Article 2
- 1
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When Guests book reservations or accommodations with the Hotel, please provide the Hotel with the following information:
- Name of lodger
- Date of stay and estimated time of arrival
- Accommodation charge
(In principle, the basic accommodation charge shown in Appended Table 1 shall apply.) - Other matters deemed necessary by the hotel
- 2
- In the event that Guests requests to continue his/her stay beyond the accommodation date set forth in Item 2 of the preceding paragraph, the Hotel shall process the request as an application for a new Accommodation Contract at the time the request is made.
Conclusion of Accommodation Contract
Article 3
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- The Accommodation Contract shall be concluded when this hotel has accepted the application as described in Article 2. However, this shall not apply if there is proof that the Hotel did not accept the application.
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- When an Accommodation Contract is concluded in accordance with the preceding paragraph, the application fee specified by the Hotel, which is limited to the basic accommodation fee for the period of stay, shall be paid by the date specified by the Hotel (equivalent to three days for stays that exceed three days).
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- The application fee shall be appropriated to the accommodation fee to be paid by the Guests. Second, if any event under the provisions of Articles 6 and 18 apply, the application fee shall be appropriated for compensation fee. Third, the remaining amount, if any, shall be returned at the time of payment of the fee under the of Article 12.
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- If the application fee set forth in Paragraph 2 is not paid by the date designated by the Hotel in accordance with the provisions of the same Paragraph, the Accommodation Contract shall be deemed invalid. However, this shall only apply when the Hotel has notified the Guests with the specified payment period.
Special Agreements Requiring No Application Fee
Article 4
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- Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may, after the conclusion of the contract, accept a special agreement that does not require the payment of the application fee set forth in the same Paragraph.
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- In the event that the Hotel does not request payment of the application fee set forth in Paragraph 2 of the preceding Article when accepting an application for an Accommodation Contract, or does not specify the date of payment of the application fee, the Hotel shall be treated as having complied with the special agreement set forth in the preceding Paragraph.
Refusal of Accommodation Contract
Article 5
- 1
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The Hotel may refuse an Accommodation Contract under any of the following cases:
- If the application for accommodation is not in accordance with the Terms and Conditions.
- If the Hotel is fully booked and no room available.
- If the Guests are deemed liable to act in a manner that is against the laws, regulations, public policies, or public morals.
- If the Guests fall under the following items:
i)Anyone who falls under Article 2 (ii) of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991), Article 2 (vi) of the Act above, associate member of an organized crime group, or in a relation with an organized crime group.ii)Any corporation or organization whose activities are controlled by an organized crime group or a member thereof.iii)Any officers of a corporation that are deemed a member of an organized crime group.
- If the Guests create a significant disturbance with other guests.
- If the Guests are clearly identified with infectious disease.
- If the Guests engage in violence, threat, extortion, or coercive demand to the Hotel or the Hotel staff (hereinafter Employees); if the Guests are asked to bear more than a reasonable burden in relation to accommodation; or if the Guests are recognized that a similar act has been committed in the past.
- If the Hotel is unable to accommodate guests due to natural disaster, issues with the facilities, or other unavoidable causes.
- If the case falls under the provisions of Article 5 of the Kagoshima Prefectural Ordinance for Enforcement of the Ryokan Business Law (Guests who intend to stay at the Hotel are found to be likely to cause disturbance for other guests due to intoxication, etc.).
- If the Guests are only minors and are staying at the Hotel, and the permission of a parent or guardian cannot be confirmed.
Right of Guests to Cancel Accommodation Contract
Article 6
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- The Guests may cancel an Accommodation Contract by notifying the Hotel.
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- In the event that the Hotel cancels the Accommodation Contract in whole or in part due to reasons attributable to the Guest (except in the event that the Hotel has a specified payment period for the application fee and requested payment thereof pursuant to the provisions of Article 3, Paragraph 2, and the guest cancels the accommodation contract prior to such payment), the Hotell shall charge a penalty fee in accordance with the provisions of Appendix 2. However, in the case where the Hotel has agreed to the special agreement set forth in Article 4, Paragraph 1, the Hotel shall only accept the special agreement when the Hotel has notified the Guests of the obligation to pay a penalty in the event that the Guests cancel the Accommodation Contract.
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- If the Guests does not arrive at the hotel by 20:00 on the day of the stay (or within two hours of the expected arrival time notified by Guests in advance) without notifying the Hotel, the Hotel may deem that the Accommodation Contract has been cancelled by the Guests.
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- In the event that the Hotel is deemed to have been cancelled pursuant to the preceding Paragraph, if there is a proof that the failure of the Guests to arrive without notifying the Hotel is due to non-arrival or delay of public transportation, such as trains and aircrafts, or other reasons not attributable to the Guests, the penalty set forth in Paragraph 2 shall not be charged.
Right of Hotel to Cancel Accommodation Contract
Article 7
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The Hotel may cancel the Accommodation Contract in the following cases
- If the Guests are deemed liable to act in the manner against the provisions of laws, regulations, public policies, or public morals in relation to accommodation, or when it is recognized that the Guests have committed the same act.
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When it is recognized that a guest falls under any of the following items:
i)Organized crime groups, organized crime group members, organized crime group associate members, or anyone related to boryokudan (organized crime syndicate) related to organized crime groups and other anti-social organizations.ii)Corporation or organization whose activities are controlled by an organized crime group or a member thereof.iii)Officers of a corporation that are deemed a member of an organized crime group.
- If the Guests create a significant disturbance with other guests.
- If the Guests are clearly identified with infectious disease.
- If the Guests make violent demands or a burden exceeding a reasonable range is requested in relation to accommodation.
- If the Hotel cannot accommodate Guests due to force majeure, such as natural disaster, issues with the facility, or other unavoidable cause.
- If the case falls under the provisions of Article 5 of the Kagoshima Prefectural Ordinance for Enforcement of the Ryokan Business Law (Guests who intend to stay at the Hotel are found to be likely to cause disturbance for other guests due to intoxication, etc.).
- If the Guests smoke in the bedroom, tamper with fire-fighting equipment, or fail to comply with other prohibitions (limited to those necessary for fire prevention) in the rules of use stipulated by the hotel.
- If the Guests do not comply with any of the prohibitions in the rules of use stipulated by the hotel.
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- When the Hotel cancels the Accommodation Contract based on the provisions of the preceding Paragraph, the hotel will not charge for accommodation services fee that the Guests have not yet received.
Registration
Article 8
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Guests are required to register the following information at the front desk of the hotel on the day of their stay:
Name, age, sex, address, and occupation of all Guests
In the case of a foreign national, Guests’ nationality, passport number, place of entry, and date of entry
Expected date and time of departure
Other items deemed necessary by the Hotel - 2
- When Guests intend to pay the charges set forth in Article 12 by a method that can be substituted for currency, such as a traveler's check, accommodation certificate, or credit card, the Guests are requested to present them in advance at the time of registration as indicated in the preceding Paragraph.
Guest Room Occupancy Hours
Article 9
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- Guests may use the Hotel's guest rooms from 15:00 until 11:00 the following morning. However, in the case of consecutive stays, guests may use the rooms for the entire day, except for the day of arrival and departure.
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Notwithstanding the provisions of the preceding Paragraph, the Hotel may accept the use of a guest room outside the hours specified in the same Paragraph. In such case, the following additional fee shall apply:
- 30% of the room charge for up to 3 hours (about 1/3 of the room charge)
- 50% of the room charge for up to 6 hours (1/2 of the room charge)
- 100% of the room charge for over 6 hours (full amount of the room charge)
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- The amount equivalent to the room charge in the preceding Paragraph shall be 70% of the basic accommodation fee.
Compliance
Article 10
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- Guests shall follow the Regulations established by the Hotel and posted in the premises.
Service Hours
Article 11
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The service hours of the Hotel's main facilities are below. Detailed hours of operation of other facilities will be announced in the pamphlet provided, posted at various locations, and in the service directory in the guest rooms.
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Front desk service hours:
i)Curfew - 22:00ii)Front desk service - 23:00
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Food and drink service hours:
i)Breakfast - 7:00-9:30 (Last admission 8:30)ii)Lunch - 11:30-14:00 (Order stop 13:30)iii)Dinner Dinner - 18:00-22:00 (Order stop 19:30)
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Ancillary service hours:
i)Spa facilities (large bath with a view) - 15:00-22:00 (Last admission 21:30),
6:00-10:30 (Last admission 10:00)
a) Other spa facilities (private indoor bath, private outdoor bath) - 15:00-21:30 (Last admission 20:30)
b)Other spa facilities (Ceramic Spa, Alpha 21, Suna Mushi Bath) - 15:00-21:00 (Last admission 20:30)
c) Other spa facilities (bedrock baths) - 9:00-10:00, 15:00-21:15 (Last admission 20:30)ii) Pool - 6:00-23:00 (Last admission 22:00)iii) Poolside Bar - 15:00-19:00, 20:00-23:00 (Last order 22:00)iv) Fitness Gym - 6:00-23:00v)Private Gym - 6:00-23:00vi) Private Theater Room - 10:00-14:30, 15:30-23:00 (Last admission 21:00)vii)Esthetics & Relaxation Esthetics - 20:00-23:00 (women only), Massage - 20:00-23:00
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Front desk service hours:
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The hours set forth in the preceding Paragraph may be changed if necessary or unavoidable.
In such a case, the Hotel will notify the Guests using an appropriate method.
Payment
Article 12
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- The breakdown of accommodation fee to be paid by Guests shall be as listed in Appendix Table 1 attached.
- 2
- Payment of the accommodation fee, mentioned in the preceding Paragraph shall be made at the front desk at the time of the Guests' departure or when requested by the hotel (more than 30,000 yen in the case of a long stay or stay for one day), using cash, a traveler’s check approved by the hotel, an accommodation ticket, a credit card, or any other alternative method. Please note that the Hotel does not accept payment or exchange of money by checks that are not handled by the hotel, nor does the Hotel accept payment for airplane, train, sightseeing bus tickets, cab fares, postage, or luggage postage.
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- Even if the Guests do not stay at the hotel voluntarily after the hotel has provided the guest with a room and it is available for use, the Hotel will charge the Guests for the accommodation.
Liabilities of the Hotel
Article 13
- 1
- Should the Guests experience damages and said damages are proven to be the liability of the Hotel, the Hotel will compensate for damages incurred by the Guests in the fulfillment or non-fulfillment of the Accommodation Contract and/or related contract. However, this shall not apply when the damage is not due to reasons attributable to the Hotel.
Measures If Unable to Provide Contracted Accommodations
Article 14
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- In the event that the Hotel is unable to provide the Guests with the contracted room, the Hotel shall, with the consent of the Guests, arrange for other accommodations under the same conditions as much as possible.
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- If, notwithstanding the provisions of the preceding Paragraph, the Hotel is unable to find other accommodation, the Hotel shall pay a compensation fee equivalent to the penalty fee to the Guests, and such compensation fee shall be appropriated to the amount of damages. However, if there is no reason attributable to the Hotel for not being able to provide a room, no compensation fee shall be paid.
Handling of Deposited Items
Article 15
- 1
- The Hotel will compensate Guests for lost, damage, or other forms of damage to items, cash, or valuables deposited at the front desk by the Guests, except in cases of force majeure. However, in the event that the Hotel requests a declaration of the type and value of items, cash, and valuables, and the guest fails to do so, the Hotel will compensate for the damage up to 150,000 yen.
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- The Hotel shall compensate for any loss and damage, caused by the willful misconduct or negligence of the Hotel with respect to items, cash, or valuables brought into the Hotel by the Guests and not left at the front desk. However, the Hotel will compensate for damages up to 150,000 yen for items for which the type and value have not been specified in advance by the guest, except in the case of willful misconduct or gross negligence on the part of the Hotel.
Storage of Guests’ Hand Luggage and Personal Belongings
Article 16
- 1
- In the event that the Guests' baggage arrives at the Hotel prior to the stay, the Hotel will take responsibility for storing it only when the Hotel has agreed to do so prior to the arrival of the baggage, and will hand it over to the Guests when the Guests check in at the front desk.
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In the event that the Guests' baggage or personal belongings are left unattended at the Hotel after the Guests has checked out, and the owner of the baggage or personal belongings is known, the Hotel shall contact the owner and request instructions from him/her. In this case, if the owner is not instructed or the owner is not known, the time limit for storage shall be as follows. However, perishable items and other items that are difficult to store may be disposed of before the expiration of the following period.
- Drop-off at the front desk・・・・・・・・・・・・・・・・1 month
- Lost and Found・・・・・・・・・・・・・・・・3 months
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- In the case of the preceding two Paragraphs, the liability of the Hotel with respect to the custody of the baggage or personal belongings of the Guests shall be in accordance with the provisions of Paragraph 1 of the preceding Article, and in the case of the preceding Paragraph, in accordance with the provisions of Paragraph 2 of the same Article.
Parking Liability
Article 17
- 1
- When the Guests use the parking space in the parking lot provided, regardless of whether or not the Guests have deposited the keys to their vehicles, the Hotel will only lend them the space and will not be responsible for managing the Guests’ vehicles. However, in the event that damage is caused by the intent or negligent act of the Hotel in managing the parking lot, the Hotel shall be responsible for compensation.
Liability of Guests
Article 18
- 1
- When the Hotel suffers damage due to intent or negligence of the Guests, the Guests shall compensate the Hotel for such damage.
Disclaimer
Article 19
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- The use of computer communications from within the Hotel is at the Guests’ own risk. The Hotel shall not be liable for any loss or damage incurred by the Guests as a result of interruption of service due to system failure or other reasons during the use of computer communications. In the event that the Hotel or a third party suffers damage as a result of an act that the Hotel deems inappropriate for the use of computer communications, the Guests shall be required to compensate for such damage.
Appendix Table 1 (Breakdown of Room Rates, Re: Article 2, Paragraph 1 and Article 12, Paragraph 1)
Breakdown | ||
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Total amount to be paid by the guest | Accommodation fee |
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Additional charge |
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Taxes |
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Swipe to the side to view.
(Note)
- The basic accommodation fee shall be in accordance with the rate table shown on the hotel's website or pamphlet.
- The child fee applies to elementary school students and younger and is charged as follows.
- Elementary school students (children's meals and bedding provided) - 70% of adult rate
- Infants (provided with infant meals and bedding, or one of the two) - 50% of adult rate
- Infants (no meals, sleeping with) - 1,000 yen
Appendix Table 2(Penalties Related to Article 6, Paragraph 2)
Date of receipt of notice of contract cancellation | No show | Scheduled day | 1 day prior | 2 days prior | 3 days prior | 5 days prior | 6 days prior | 7 days prior | 8 days prior | 14 days prior | 15 days prior | 20 days prior | |
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Number of contract applicants | |||||||||||||
General | 1 to 14 people | 100% | 100% | 70% | 50% | 30% | |||||||
Organization | 15 to 30 people | 100% | 100% | 80% | 50% | 30% | 30% | ||||||
31 to 100 people | 100% | 100% | 80% | 50% | 30% | 30% | 20% | 20% | 10% | 10% | |||
More than 101 people | 100% | 100% | 80% | 50% | 50% | 30% | 30% | 30% | 15% | 15% | 10% | 10% |
Swipe to the side to view.
(Note)
- The percentage is the ratio of the penalty fee to the basic room charge.
- The child fee applies to elementary school students and younger and is charged as in Appendix Table 1.
- If the contracted days are shortened, a penalty of one day (the first day) will be collected, regardless of the number of days shortened.
- In the event of cancellation of a contract for a part of a group of guests (15 or more people), a penalty of 10% of the number of guests (rounded up to the nearest whole number) as of 10 days prior to the date of stay (or the date of acceptance if the application is accepted after that date) will not be charged. In this case, no penalty will be charged.
Privacy Policy
(Personal Information Protection Policy)
AMAFURU & Co. (hereinafter referred to as "the Company" or “we” or “us”) recognizes the importance of protecting your personal information in the advanced information communication society and strives to protect your personal information in accordance with the following policy:
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Acquisition of Personal Information
We will acquire your personal information through legal and fair means.
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Use of Personal Information
We will use your personal information within the purpose of use indicated at the time of acquisition, and only to the extent necessary to carry out our business. If we share your personal information with a third party or entrust the handling of personal information to a third party, we will conduct a rigorous investigation of the third party and provide appropriate guidance and supervision to ensure that confidentiality is maintained.
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Provision of Personal Information to Third Parties
We will not provide obtained personal information to any third party without the prior consent of the individual, except as required by law.
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Management of Personal Information
We will maintain the accuracy of the personal information and manage it securely. In order to prevent the loss, destruction, falsification, and leakage of personal information, we will take appropriate information security measures against unauthorized access and computer viruses. We will not leak personal information by taking it out of the company or sending it outside.
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Disclosure, Correction, Suspension of Use, and Deletion of Personal Information in Our Possession
The Company will confirm that the individual has the right to request disclosure, correction, suspension of use, or deletion of his/her own personal information, and will promptly respond to such requests without objection.
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Organization and Structure
The Company will appoint a personal information protection manager to ensure the proper management of personal information. The Company will conduct training for directors, employees (including full-time employees, contract employees, temporary employees, part-time employees, and dispatch employees), and other related parties on how to protect and properly manage personal information and will ensure the proper handling of personal information in daily operations.
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Compliance with Laws and Regulations
We will comply with the laws and other regulations applicable to personal information.
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Formulation, Implementation, Maintenance, and Improvement of the Personal Information Protection Compliance Program
In order to implement this policy, the Company will formulate a personal information protection compliance program (including this policy, the "Personal Information Protection Regulations" and other regulations and rules), which will be thoroughly communicated to the Company's directors, employees (including full-time employees, contract employees, temporary employees, part-time employees, and dispatched employees), and other related parties, and will be implemented, maintained, and continuously improved.
December 1, 2020
AMAFURU & Co.
Ichiro Nagata, President
Purpose of Use of Personal Information and Retained Personal Data
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The purposes of use of personal information and retained personal data of customers and business partners are as follows:
- To provide services handled by the Company
- To send information regarding the above services
- To contact you and respond to your inquiries
- To control access to our facilities
- To conduct and analyze questionnaires
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The purposes of use of shareholders' personal information and retained personal data are as follows:
- To exercise our rights and fulfill our obligations under the Commercial Code
- To provide various benefits to you as a shareholder of the Company
- To implement various measures to facilitate the relationship between the company and its shareholders, as well as between the company and its members.
- For the management of shareholders, including the preparation of shareholder data according to the prescribed standards under various laws and regulations
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The purposes of use of personal information and retained personal data of employees and others are as follows:
- Personal Information and Retained Personal Data of Job Applicants
- i) To consider and decide on acceptance or rejection, to respond to inquiries, etc.
- ii) For administrative communication related to the above
- Personal information and retained personal data of employees
- i) For administrative communication related to the above
- ii) To pay salaries and other business-related expenses
- iii) For planning and management of human resource allocation, evaluation, treatment, human resource development, working conditions, welfare, safety and health, etc.
- iv) To contact employee stock ownership plans, life insurance companies (limited to those brokered by the Company), Company subsidiaries, and affiliated companiese. For notifications and reports to government agencies
- Personal information and retained personal data of retired employees
- a. For various procedures and communication after retirement
- Personal Information and Retained Personal Data of Job Applicants
Joint Use of Our Personal Data
The Company will share your personal data of its employees, in the following ways:
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Items of personal data to be shared
- Name
- Division
- Work location
- Position
- Phone number
- Email address
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Scope of parties to be used jointly
- Shin Nippon Biomedical Laboratories Ltd.
- SNBL Nature Co.
- CLINICAL STUDY SUPPORT Co.
- AXIS Co.
- SNBL Asset Management Co.
- Bhutan Fortune Co.
- Medipolis Co.
- Medipolis Energy Co.
- Fureai & Sasaeai Co.
- Gemseki Co.
- Trunk Solution Co.
- SNBL U.S.A., Ltd.
- University Medicines International, LLC.
- Ruika Therapeutics, Inc.
- Shin Nippon Biomedical Laboratories (Aju) Co.
- Zhaoqing Chuangye Biotechnology Co.
- SHIN NIPPON BIOMEDICAL LABORATORIES (CAMBODIA) LIMITED
- ANGKOR PRIMATES CENTER INC.
- TIAN HU (CAMBODIA) ANIMAL BREEDING RESEARCH CENTER Ltd.
- FREESIA HD, INC.
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Purpose of use
To communicate for business purposes
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Person responsible for the management of personal data to be shared
AMAFURU&Co.
Requests for Disclosure of Retained Personal Data
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How to Request
To request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, or deletion of personal data held by the Company (hereinafter collectively referred to as "disclosure"), please fill out the prescribed request form for disclosure of personal data held by the Company and mail it to us.
Request form for disclosure of personal data in possession
Please note that we do not accept requests made in person and by telephone, fax, or email. -
Confirmation of the identity of the person or his/her representative
When making a request for disclosure, etc. of retained personal data, please attach the documents listed in (A) or (B) below to the Request for Disclosure of Retained Personal Data in order to confirm that the requesting party is the person in question or his/her representative.
- If the request is made by the person in question (identity verification document): One of the following
- i) Copy of driver's license
- ii) Copy of passport
- iii) Copy of health insurance card
- iv) Original copy of resident card
- In the case of a request made by a representative (document verifying the representative's identity): All of the following (i) through (iii)
- i) Identity verification documents (One copy of any of the above (A) i to iv)
- ii) Documents verifying the identity of the proxyOne copy of any of the above (A) i to iv for the proxy.
- iii) Documents confirming power of attorney
- In the case of a legal representative: A document confirming that the applicant has the right of legal representation (a copy of the family register)
- In the case of a voluntary agent: A certificate of seal registration and a letter of attorney with the registered seal of the principal
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Fees and Collection Methods
Please enclose 800 yen in postage stamps (80 yen for first-class regular mail, 420 yen for registered mail, and 300 yen for proof of delivery) with the requested documents.
*However, if payment is not received within the prescribed period, it will be assumed that the request for disclosure, etc. has not been made. -
Mailing Address
891-1305
2438 Miyanoura-cho, Kagoshima-shi, Kagoshima
Shin Nippon Biomedical Laboratories Ltd., General Affairs and Human Resources Division Personal Information Protection Department -
Response Method and Time
We will respond to your request in writing within one month of receipt of your request, to the address of the person or proxy indicated on the identification documents or proxy identification documents.
- If the request is made by the person in question (identity verification document): One of the following
Contact for opinions, etc. regarding the handling of personal information
If you have any questions or comments about our handling of personal information, please contact us by phone or letter. Please note that we do not accept requests made in person, by fax, or by email.
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By Phone Call
Phone number : +81-99-294-2600
Shin Nippon Biomedical Laboratories Ltd., General Affairs and Human Resources Division Personal Information Protection Department
Reception hours : 9:00 - 17:00
(Excluding Saturdays, Sundays, national holidays and company holidays) -
By Letter
891-1305
2438 Miyanoura-cho, Kagoshima-shi, Kagoshima
Shin Nippon Biomedical Laboratories Ltd., General Affairs and Human Resources Division Personal Information Protection Department
Authorized Personal Information Protection Organization and Contact for Resolution of Opinions.
The name of the authorized personal information protection organization to which our company belongs and the contact point for the resolution of opinions, etc. regarding the handling of personal information are as follows.
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Name of the authorized personal information protection organization
Federation of Pharmaceutical Manufacturers' Associations of Japan
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Contact Info
103-0023
Tokyo Yakugyo Kaikan, 2-1-5 Nihonbashi-Honcho, Chuo-ku, Tokyo
Personal Information Protection CenterPhone number - +81-3-3270-1810
Reception hours - 10:00 - 16:00
(Excluding Saturdays, Sundays, national holidays, year-end and New Year holidays, and other designated holidays)Homepage Address - http://www.fpmaj.gr.jp/documents/fpmaj_HPenglish.pdf